shopstar-influencers
Frequently Asked Questions
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What is your return policy?
All sales are final. Due to the nature of our business, we are unable to take back products. Thank you for understanding! For supplements, deodorant, skincare, and other products, it may take a few weeks for your body to adjust. Please allow your body time to adapt to these new and natural products.
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How do you choose products for wellb?
We select our inventory based on ingredients, efficacy, and cost. We also evaluate demand and feedback from customers. We personally test products before adding them to our store. Our selection process involves extensive research and careful consideration.
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How do you set your ingredient standards?
Learn more on IngredientsWe use reliable sources and share our discoveries. Learn more about ingredients we prohibit in our products with direct links to pubmed and other factual sources.
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Can I cancel my pending order?
Due to our fast processing time, we cannot accept cancellation requests once orders are placed.
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What happens if the product I want is out of stock?
Since we stock many products from different brands, we occasionally run out of product. We try to stock products as quickly as possible, most reliant on demand. Please contact us if you have any questions on product availability.