Privacy Policy

1. Introduction

At wellb, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.shopwellb.com, make purchases, or otherwise interact with us. By using our website, you agree to the collection and use of information in accordance with this policy. This Privacy Policy applies to all customers and visitors across the United States.

2. Information We Collect

• Personal Information: We collect personal information that you provide directly to us, such as your name, email address, billing and shipping address, payment information, phone number, and any other details you provide when you create an account, make a purchase, or contact us.
• Automatically Collected Information: We automatically collect information about your device, browsing actions, and usage patterns, including your IP address, browser type, operating system, and pages visited on our website. This information helps us to improve our services and personalize your experience.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files placed on your device to help us understand user behavior and improve the user experience. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our site.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• To process and fulfill your orders, including sending order confirmations and shipping details.
• To communicate with you about your account, our products, and any promotional offers.
• To personalize your experience and present products that match your preferences.
• To analyze website usage, monitor trends, and improve our website and services.
• To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, shipping orders, or providing customer support. These service providers are required to protect your information and use it only for the services they provide to us.
• Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or other legal process, or when we believe disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process served on our website.

5. Your Rights and Choices

• Access and Correction: Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. You can update your account information by logging into your account on our website, or you can contact us for assistance.
• Opt-Out: If you do not wish to receive promotional communications from us, you may opt out by following the unsubscribe instructions in those communications or by contacting us directly.
• Do Not Track: Some web browsers offer a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Our website does not currently recognize or respond to “Do Not Track” signals.

6. Data Security

We take the security of your personal information seriously and implement appropriate physical, technical, and administrative measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Compliance with State-Specific Laws

• Rhode Island: We comply with Rhode Island’s General Laws regarding identity theft protection and data security. We implement reasonable security procedures to protect personal information collected from Rhode Island residents.
• California (CCPA): If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These rights include the right to request access to your personal information, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. Please note that we do not sell personal information. To exercise your rights, please contact us using the information provided below.
• Children’s Privacy (COPPA): We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will delete such information from our records. Parents who believe that their child has provided us with personal information without their consent should contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us.

11. Consent

By using our website, you consent to the terms of this Privacy Policy.